What is Focal ORG?
Focal ORG is an online software tool (SaaS) that helps you understand the drivers of engagement, as well as alignment with company strategy (values, goals, and strategic objectives), in your organization.
What is an Employee Survey?
A staff opinion questionnaire measures the things that are driving employee engagement and disengagement in your company. Good questionnaires are based on research and statistics and, to get accurate results, must be
statistically validated and benchmarked.
Do these surveys work?
A data driven survey can provide the organization with candid feedback from staff, which is invaluable for management and HR to gauge the pulse of the organization. The results are used to create action plans to develop better communication, increase trust, identify high-performing teams and managers, and work on fixing what's broken.
Learn more about our statistically based engagement and high performance model
What are the benefits of a Survey?
It can help your organization identify areas of opportunity by giving staff a voice, building trust with contributors by holding leadership accountable, and improving company culture.
You organization's leadership can use the results to develop an action plan to drive meaningful change.
There are two key benefits to increasing engagement. First is an increase in workforce performance (i.e. discretionary effort). Second is a higher retention rate (reduced turnover) among staff. These benefits are high priorities for any organization, regardless of the organization's purpose.
Key Features & Characteristics of an Effective Survey
Another important feature of a good staff questionnaire is that the results must be actionable. This cannot be accomplished with a Gallup-style 12
question survey. There is no doubt that engagement can be measured with just 12 questions, but the results will leave you with more questions than
answers. It is important to not only understand whether contributors are engaged or disengaged, but also what is specifically driving workforce
engagement or disengagement. In order to understand these drivers, the questionnaire needs to study a broad range of specific, actionable issues.
Increasing workforce performance start with alignment. People need to understand how the work they do contributes to the
organization's goals and strategy. If they are motivated but not aligned with strategic objectives, their efforts could be wasted.
Improving strategic alignment also has another added benefit - it increases workforce motivation, morale, and commitment. When people understand
the company's strategy, and how their work contributes to the company's success, that sense of purpose and direction will make them feel more
involved and motivated.
Our recent research study, which focuses on disengagement, underscores the impact managers have on morale. Our research study shows that when managers fail to provide meaningful feedback, training, or direction, morale suffers. A key benefit of an opinion survey is that it will identify both managers who are excelling and those who are struggling, enabling the company to focus on programs, activities, and initiatives that give managers
the training and tools they need to increase motivation and reduce turnover.
Our research indicates that leadership and alignment are the primary factors that lead to increased performance and higher
retention. Our statistically-based model of employee engagement goes beyond "satisfaction" to measure four critical metrics of organization
performance - engagement with the organization, engagement with managers, strategic alignment, and management competency.