The Importance of Employee Engagement Surveys

Employee engagement matters because more engaged teams outperform other teams:

  • 22% in Profitability
  • 21% in Productivity
  • 22% in Customer Ratings
  • 41% in Quality Defects
  • 48% in Safety Incidents
  • 37% in Absenteeism

Employee Engagement Surveys Help Organizations Identify, Understand, and Fix Employee Engagement Problems

These anonymous questionnaires are designed to get feedback from staff to measure levels of workplace satisfaction, employee commitment, and the perception of organization culture. Results provide management and HR with the data they need to implement meaningful action plans to improve morale, motivation, and employee retention.

Experience Actionable Results



Our algorithms automatically probe respondents to provide extra help where it's needed most.



The survey takes just 10 minutes to complete and the results are ready right away.



Intuitive dashboard identifies top priorities for your whole organization and individual groups.



Improvements across the organization can be achieved quickly via included progress checks.



As top employee survey providers, we've helped thousands of organizations, including most of the Fortune 100.



Our world-class software platform and client service ensures your survey's success—or it's free.

Take a short sample survey and receive a Personal Performance and Engagement Profile Report!

engagement survey example

Employee Engagement, Strategic Alignment, & Performance

Focal ORG measures the four key components that drive workforce performance

Our Employee Engagement Survey starts with a list of carefully selected and statistically validated survey items. Once employees have completed the online questionnaire, the engagement dashboard takes you deep into the survey results to understand the dynamics of employee commitment, engagement, and alignment throughout your organization.

engagement model

Employee Engagement Dashboard

A Comprehensive Org Diagnostic Tool

The Employee Engagement Dashboard is a powerful online analysis tool that provides a detailed picture of what's going on throughout your organization.

It's structured around a research-based model of employee performance that includes culture of engagement, strategic alignment, and manager competency.

Top priorities for action plans and high performance

In addition, it identifies your top priorities throughout the organization using artificial intelligence that replicates the sophisticated analysis performed by leading experts. All information is based on the feedback received from the employee opinion survey results.

The targeted comments and actionable metrics don't simply measure employee perception, involvement, and motivation levels. They provide actionable details that enable you to plan a strategy for increasing levels of employee commitment, team commitment, and workforce effectiveness.

Greater precision, deeper insights

Regardless of how a company is doing overall, there are always things happening further down in an organization that are having a negative impact on engagement.

The dashboard enables you to quickly identify and understand these problem areas so you can take action with greater precision.

  • Identify global engagement themes and issues across your organization
  • Quickly spot "at risk" groups within your organization
  • Drill down to understand local issues and group dynamics
Employee Engagement Dashboard Example

Targeted Follow-Up Questions

Extra help where needed most

Comments are often the most valuable part of the feedback process. They pick up where the numbers leave off, explaining what those numeric results mean and often even providing a solution to the problem.

We take "actionable results" to another level by asking targeted follow-up questions in the areas that are most relevant to each employee who completes the engagement questionnaire.

This means our employee engagement survey probes deeper into the specific issues that are of concern to each one of your employees, providing management and HR with actionable data to develop meaningful strategies on how to improve engagement. Get specific details about not only what is broken, but also how to fix it.

View a sample report
Follow-Up Questions

Employee Engagement Survey

Actionable results with accelerated improvement

Very short engagement surveys that contain just a dozen or so items do a great job of identifying whether you have problems with engagement, but they might leave you with more questions than answers. We recommend conducting a more complete baseline survey once a year, and then using shorter progress checks (pulse check surveys) every few months in between annual surveys.

Time for Change?

Ten minutes — that's how long it takes most employees to complete the online questionnaire. Our standard employee survey typically includes 30-45 carefully selected questions (with benchmarks), like those on our list of sample employee survey questions.

Pulse Checks

Make sure your improvements and action plans are on track by launching employee pulse surveys throughout the year.

Pulse check surveys are concise, shorter employee surveys designed to engage with employees and check progress throughout the year. This light-weight, flexible survey tool enables you to request follow-up feedback on any survey items, from any employees, at any time.

Understand What Matters Most to Your Employees from the Employee Engagement Survey

Use a statistically based model of employee engagement

Are You Ready For An Employee Survey?

What is Focal ORG?

Focal ORG is an online software tool (SaaS) that helps you understand the drivers of employee engagement in your company. The questionnaire measures engagement as well as alignment with company strategy (values, goals, and strategic objectives).

What is an Employee Engagement Survey?

Engagement is measured using an employee opinion survey that has been developed specifically for this purpose. The questionnaire should be statistically validated and benchmarked so you can be confident that you are measuring the things that are driving employee engagement in your company. Good employee surveys are based on research and statistics.

Do employee engagement surveys work?

A data driven employee opinion survey can provide the organization with candid feedback from staff, which is invaluable for management and HR to gauge the pulse of the organization. The survey results are used to create action plans to develop better communication, increase trust, and work on fixing what's broken. Learn more about our statistically based engagement and high performance model

What are the benefits of an Engagement Survey?

An employee opinion survey can help your organization identify areas of opportunity by giving staff a voice, building trust with employees by holding leadership accountable, and improving company culture. Based on an employee engagement survey analysis, your organization leadership can develop action plans to drive meaningful change.

There are two key benefits to increasing engagement. First is an increase in workforce performance (i.e. discretionary effort). Second is a higher retention rate (reduced turnover) among staff. These benefits are high priorities for any organization, regardless of the organization's purpose.

Key Features & Characteristics of an Employee Engagement Survey

Another important feature of a good employee survey is that the results must be actionable. This cannot be accomplished with a Gallup-style 12 question survey. There is no doubt that engagement can be measured with just 12 questions, but the results will leave you with more questions than answers. It is important to not only understand whether employees are engaged or disengaged, but also what is specifically driving workforce engagement or disengagement. In order to understand these drivers, the questionnaire needs to study a broad range of specific, actionable issues related to engagement.

Increasing workforce performance start with alignment. Employees need to understand how the work they do contributes to the organization's goals and strategy. If employees are motivated but not aligned with strategic objectives, their effort could be wasted.

Improving strategic alignment also has another added benefit - it increases workforce motivation, morale, and commitment. When people understand the company's strategy, and how their work contributes to the company's success, that sense of purpose and direction will make them feel more involved and motivated.

Our recent research study, which focuses on disengagement, underscores the impact managers have on employee morale. Our research study shows that when managers fail to provide enough feedback, open communication, training, or direction, employee morale suffers. A key benefit of a staff engagement survey is that it will identify both managers who are excelling and those who are struggling, enabling the company to focus on programs, activities, and initiatives that give managers the training and tools they need to increase motivation and reduce turnover.

Our research indicates that engagement and alignment are the primary factors that drive engagement and lead to increased performance and higher retention. Our statistically-based model of employee engagement goes beyond "satisfaction" to measure four critical metrics of organization performance - engagement with the organization, engagement with managers, strategic alignment, and management competency.