360 Degree Feedback is an evaluation system or process in which employees receive confidential, anonymous feedback from the people who work around them.

This typically includes the employee's manager, peers, and direct reports. A mixture of about eight to twelve people fill out an anonymous online feedback form that asks questions covering a broad range of workplace competencies. The 360 feedback questionnaire includes questions that are measured on a rating scale. This survey also asks raters to provide written comments. The person receiving feedback also fills out a self-rating survey that includes the same survey questions that others receive in their forms.

Managers and leaders within organizations use 360 feedback surveys to get a better understanding of their strengths and weaknesses.

The 360 feedback system automatically tabulates the results and presents them in a format that helps the feedback recipient create a development plan to improve leadership skills. Individual responses are always combined with responses from other people in the same rater category (e.g. peer, direct report, manager) in order to preserve anonymity and to give the employee a clear picture of his/her greatest overall strengths and weaknesses.

360 Feedback surveys measure subjective workplace behaviors and competencies.

360 degree surveys provide feedback on how others perceive an employee or manager. The focus of a 360 evaluation should be on subjective areas such as teamwork, character, communication, and leadership effectiveness.

360 Feedback can also be a useful development tool for people who are not in a management role.

Strictly speaking, a "non-manager" 360 assessment is not measuring feedback from 360 degrees since there are no direct reports, but the same principles still apply. 360 Feedback for non-managers is useful to help people employees be more effective in their current roles, as well as help them understand what leadership areas they should focus on if they want to move into a management role.

SEE HOW 360-FEEDBACK CAN HELP YOUR ORGANIZATION

Managers and leaders within organizations use 360 feedback surveys to get a better understanding of their strengths and weaknesses.

What a 360 Degree
Survey
Measures:

  • 360 feedback measures behaviors and competencies
  • 360 assessments provide feedback on how others perceive an employee
  • 360 feedback addresses skills such as listening, planning, and goal-setting
  • A 360 evaluation focuses on subjective areas such as teamwork, character, and leadership effectiveness

What a 360 Degree Survey
does not assess:

  • 360 feedback is not a way to measure employee performance objectives (MBOs)
  • 360 feedback is not a way to determine whether an employee is meeting basic job requirements
  • 360 feedback is not focused on basic technical or job-specific skills
  • 360 feedback should not be used to measure strictly objective things such as attendance, sales quotas, etc.

How It Works

1

Choose the Best Survey Solution for your Organization Employee

Employee Engagement Survey, 360 Degree Feedback, DEI Survey, Pulse Survey, Team Assessment, or Custom Survey.

2

Conduct the Survey

Prepare your organization, communicate the reasons for conducting the survey, and share the results with your teams.

3

Engage & Develop Your Employees

Implement meaningful actions and policies based on survey results. And succeed.

We have helped Thousands of organizations worldwide

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GM Assistant - Leading Retailer

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Director of Learning & Development - Fortune 500 Corporation

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Founder & CEO - HR Consulting Firm

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Dan C.

Director of HR - Professional Service Firm

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“We had an awesome response from our employees, saying this was the best survey they've taken. Our CEO was blown away by the data he now has at his fingertips and how actionable it is. We are very impressed and will definitely recommend the platform.”

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Angelique A.

Sr. Director of HR - Global Non-Profit

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“We were really impressed by CustomInsight's feedback tool and strongly recommend it to other organizations that are serious about continuous improvement. The ROI has been huge!”

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HR Leader - Global Manufacturer

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