Engage. Develop. Succeed. The CustomInsight Blog

What are the four types of engagement?

Identify Types of Employee Engagement and Develop Strategies to Increase Them

1/31/2023

Engaged employees are an organization’s key to success, yet it seems that many companies have not received the memo (text, voicemail, emoji … or whatever communication strategy you’re using now, though we don’t necessarily recommend texts, voicemails, or emojis). To review, our definition of employee engagement reads as follows: Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.

What are the Key Principles of Employee Engagement?

6 Pillars of Exceptional Organizations

1/24/2023

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” – Richard Branson Employee engagement isn’t a mystery an organization must solve or magic box an organization opens to make happen. It’s not a yearly barbecue or secret friend gift exchange. Employee engagement is a confluence of thoughtful, mindful, and strategic practices that are an integral part of your organization’s culture, everyday actions that build toward success.

4 Strategies to Improve Employee Engagement in 2023:

Get Back to the Basics and Engage

1/10/2023

Last year we discussed quiet quitting , the great resignation , and bouncing back after a devastating (for many) pandemic. These catch phrases brought the state of work to the forefront of many people’s minds and lives. Moreover, more employees went on strike. For the first time in decades, more workers sought to unionize. Vox writes “there were 80 percent more NLRB election wins in 2022 than there were in 2021, and those wins represent twice as many workers – 43, 150 – as the last year.”

4 New Year’s Goals to Improve Employee Engagement:

Meaningful Resolutions Organizations Can Stick To

12/20/2022

Alas, the dreaded New Year’s Post. Resolutions, hacks, shortcuts, and quick-fixes for success are everywhere with Marie Kondo-style efficiency. Everyone makes it look so easy. And here we are, jumping on the bandwagon. In fact, we’ve done it every year for the past 9 years. One of our first blog posts was precisely about organization resolutions. Since passing from one year to the next is a natural time to reflect, plan, budget, and set goals, we’re going to write about resolutions … again.

8 Meaningful Holiday Gifts to Improve Employee Morale and Increase Engagement

Be a Giving Organization, Show Appreciation, and Make a Difference

12/6/2022

The holidays are here, and everybody’s mind is on the rising cost of living. The ones feeling the squeeze the most are likely your frontline workers, as inflation disproportionately affects lower-income earners and families. Consider these issues your employees are facing: rent is higher, gas prices are higher, and food is more expensive. Lower-income earners are spending a higher proportion of their paychecks on these essentials. Likewise fixed-wage workers are feeling the crunch. If inflation is 7%, these workers’ wages purchase 7% less than they did when they signed their contracts.

How Gratitude Can Improve Employee Engagement:

5 Tips to Build a Culture of Appreciation and Recognition

11/22/2022

Whether or not you celebrate Thanksgiving, Christmas, Hanukkah, Kwanzaa, or any upcoming holidays, November and December are busy for everybody. There are end-of-the-year reports, budget meetings, more budget meetings, employee evaluations, grant applications, and work piled on work piled on work. Add more traffic, more congestion, jammed supermarkets and parking lots and malls, family visits, school plays, winter festivals, ugly sweater contests, non-stop Jingle Bells and the Secret Holiday Gift exchange somebody signed you up for, and the holidays can feel a lot more bah-humbug than Deck the Halls.

Surgeon General Proclaims Toxic Workplaces are a Health Hazard:

6 Signs of a Toxic Work Environment (and what to do about them)

11/8/2022

Over the years, we’ve discussed occupational health strategies , managing up (dealing with those bad bosses), mental and physical health in the workplace, and so much more. The link between health and a healthy work environment is evident, and the Surgeon General of the United States, Vivek H. Murthy, stated in his October report that “toxic workplaces can harm your physical and mental health.”

How Do You Improve Employee Engagement?

6 Tips to Battle Disengagement

10/25/2022

Employee engagement has a direct affect on organizational performance. For over 20 years, we’ve discussed the importance of engagement. It’s fundamental to understand that employees make, or break, an organization. So, when employees are not engaged, they are bringing a minimal effort to work (adding little value). Moreover, when employees are actively disengaged, they are likely working against the organization and bringing everyone down. Negativity is contagious. According to

What are Examples of Employee Engagement?

What do engaged employees do?

10/11/2022

We discuss engagement a lot … all the time, actually. The word, though, is an abstraction. What does engagement look like? What do engaged employees do and say? What behaviors demonstrate engagement? How can you identify engaged employees? Today, we’re going back to the basics to bring the abstract to action. Certainly, specifics vary, depending on the organization, even within departments of the organization. But there are some clear behaviors and actions that engaged employees demonstrate.

5 Meaningful Employee Engagement Ideas that Work for All Organizations:

Be Strategic About Keeping Employees Engaged

9/20/2022

Employee engagement is the single most important driver of an organization’s success, yet it continues to be one of the hardest to get right. Add the fact there’s no one-size fits all when it comes to engagement, it can feel a bit like finding the holy grail. Each organization has their own specific culture, needs, strengths, and challenges when it comes to improving and sustaining high levels of engagement.

7 Tips to Battle Quiet Quitting and Disengagement:

Improve engagement and build a healthy work culture

9/6/2022

Labor Day just passed – a day many relate to a three-day weekend, sales, and the last weekend before school starts. Labor Day, however, is a day to recognize and honor the social and economic achievements of American workers. But American workers aren’t feeling the love. According to Gallup, only 36% of American workers are engaged with 14% actively disengaged, costing organizations between $450 – $500 billion dollars annually.

What to Do with a Disengaged Employee:

Address the Elephant (Disengagement) in the Office and Improve Employee Engagement

8/23/2022

We discuss engagement a lot. The reality is, disengaged employees abound. And when employees are actively disengaged, they can be incredibly toxic for an organization. An HBR article cites that, “In the United States alone, disengagement costs the economy around $500 billion every year (that is roughly the size of the global beer economy).” How? A Forbes article calculates that “a single disengaged employee at the average salary level is going to cost you almost $16,000 per year.” This is due to absenteeism, underperformance, and more.

How to Give Effective Feedback on Employee Engagement Survey:

10 Tips to Improve Satisfaction and Morale with Candid Communication

8/9/2022

It’s that time of year again. Many organizations conduct engagement surveys in the fall and near the end of the year. Giving feedback to your organization can be uncomfortable, for both the giver and the organization. In an employee engagement survey process, candid feedback is the single most powerful tool to help an organization, and its management, improve. You’ve been asked to fill out the survey because you have a point of view that is valid and valuable. This is an opportunity to help your organization grow.

How to Prepare for an Employee Engagement Survey:

Make the Survey Process Meaningful

7/19/2022

We’re in the age of oversharing and over-asking. As opposed to years ago, it’s not uncommon for employees to be asked for feedback often. What is common is that based on this feedback, nothing gets done. So, employees fall into the black hole of, “Why bother?” An employee engagement survey has to be actionable if you want candid feedback and an increased response rate . This depends on how prepared the organization and organization leaders are to not only conduct the survey but act on it.

How to Boost Employee Engagement in Summer:

Ideas and Activities to Keep Employees Motivated, Improve Satisfaction, and Increase Wellness

7/5/2022

Finally! Summer is here, and this promises to be the summer we’ve all needed after over two long years of waiting things out. The weather is warm. The days stretch long. There’s so much going on – farmer’s markets, vacations, kids on school holiday, bike riding, lemonade stands and more. It’s simply great. But watching summer slip away while sitting at a desk, through the office window, isn’t that great.

Improve Employee Engagement with Actions that Count:

Give Employees a Voice and Make Great Happen

6/21/2022

Everybody loves the Hollywood story about those lone geniuses who defy all odds to save the world, begin a company, or even change how baseball is played. The Great Man Theory of leadership holds to the idea that great leaders are born, not made. It’s a theory that this one resonant voice or vision will prevail. This makes for a great film, but it doesn’t make for a great organization culture.

Improve Employee Engagement and Actively Promote a Culture of Diversity:

Increase Workplace Diversity Through Meaningful Actions

6/7/2022

DEI initiatives must be more than conversations and statements. They must be meaningful actions to improve opportunities, prevent discrimination, and actively promote diversity year ‘round. Big D diversity includes women’s rights, cultural and ethnic diversity, age and disability equality, and gender rights. Small d diversity includes education, experience, and expertise. Successful organizations recognize and value both big and small-d diversity and actively promote it through actions every single day.

7 Mental Health Workplace Strategies to Increase Employee Engagement:

Make Mental Health a Workplace Priority, Decrease Absenteeism, Improve Productivity

5/25/2022

May is Mental Health Awareness Month and this year’s theme is “Together for Mental Health.” By advocating for mental health, providing meaningful resources and training, and giving employees access to care, your workplace can be a place that supports employees, helping them live healthy, fulfilling lives. According to the CDC, 1 in 5 adults are dealing with mental illness. And over 70% of adults report symptoms of stress, including fatigue, headaches, and feeling anxious.

Improve Employee Engagement with Meaningful Actions for Mothers and Primary Care Givers:

Forego the Flowers and Get Strategic

5/3/2022

It’s that time of year again, one of flower bouquets, homemade macaroni necklaces, and colorful handmade cards. So many cards. According to Hallmark, Mother’s Day is the third largest card-sending holiday in the United States. Yet, when it comes to the world of work, mothers consistently earn less, have fewer opportunities to advance, and are afraid that taking time off will completely take them out of the game.

Six Active Listening Tips to Increase Employee Engagement:

Value Your Employees’ Voice to Build Connections, Trust, and Improve Problem Solving

4/20/2022

George Bernard Shaw wrote, “The single biggest problem in communication is the illusion that it has taken place.” One of the most valuable soft skills for anybody – manager, employee, senior leader etc. – is the ability to actively listen. Active listening has tangible benefits. It helps build connections and trust. It helps you identify and solve problems , understand key information, and increase knowledge. It makes for stronger, more collaborative teams. And, by taking the time to pause and listen, it saves time.

Financial Literacy, Wellness Programs, and Employee Engagement:

Invest in Your Collaborators’ Financial Literacy and Engage Employees with Meaningful Activities

4/5/2022

April was declared Financial Literacy Month in 2004. Yet, financial literacy continues to be a big problem with people of all ages. The statistics are sobering. Based on research 4 in 7 Americans are financially illiterate, and 24% of millennials don’t understand basic financial concepts. How, then, does financial literacy relate to wellness programs in your organization? Financial problems and money worries are the leading causes of stress among employees, according to a

How to Build a Culture of Accountability, Drive Employee Engagement, and Succeed:

Successful Organizations Hold People Accountable for Achieving Goals and Meeting Expectations

3/22/2022

It’s not uncommon to hear employees grumble about how certain coworkers and bosses don’t pull their weight at work. Oftentimes collaborators shudder when they hear the word “accountability” because it takes them to a dark place where they are going to take the blame for mistakes and problems. Simply put, accountability is delivering on commitment. When employees are held accountable for their work, the organization establishes a culture of trust. Everyone expects others to do their jobs. People, and organizations, succeed.

6 Ways to Increase Employee Engagement with Gender Equal Workplace Strategies:

International Women’s Day & #BreakTheBias

3/8/2022

In 2022, according to a World Economic Forum Report , the global pay gap between men and women remained at 50%. In other words, 50% of women, worldwide, continue to earn less than men for doing the same job, with a projection (if we continue at this snail’s pace) of the gender gap closing in approximately 100 years. Gender imbalance is a systemic problem – everything from dated recruiting and hiring practices to employee development, assessment, compensation, and promotion practices. The higher the position in an organization, the fewer opportunities for women. According to an

Boost Employee Engagement to Decrease Employee Turnover and Improve Retention:

‘The Great Resignation’ and Disengaged Employees

2/22/2022

With the pandemic came the “Great Resignation.” It’s estimated over 30 million people voluntarily left their jobs in 2021. An Inc article discusses the top five reasons people left their jobs. And it wasn’t for money. Toxic work cultures were the number one reason for which employees left their jobs, closely followed by job insecurity and reorganization, innovation, failure to recognize performance, and, finally, unsafe work conditions and a poor response to Covid-19. The way organizations react during crises defines them – their culture and values.

7 DEI Strategies to Increase Employee Engagement and Productivity:

Build a Better Organization with Effective Diversity, Equity, and Inclusion Initiatives

2/8/2022

Diversity, equity, and inclusion matter. Organizations are organisms that are alive and continuously growing, changing, and learning. Building a workforce that reflects the customers you serve and products you develop matters. Look around. Are your company leaders and boardroom stuck in a 1950s time warp? This isn’t so shocking as 8.1% of CEOs of Fortune 500 companies are women (41) of which 2 are black. This is record breaking, according to

7 Tips to Improve Employee Engagement by Developing Talent:

Great Managers Engage Employees with Opportunity & Team Building

1/25/2022

Great managers and coaches in sports become Hollywood film worthy. Consider Herbert Paul Brooks Jr, the hockey coach of the 1980 gold-medal winning team; Coach Carter’s no-nonsense approach to getting kids to succeed on the court and in the classroom; and Jim White, the cross-country coach in McFarland, tapping into his community’s talents. All these stories made great movies. They are also great models of leadership and how the best coaches develop talented teams.

Don’t Forget Your Employee Engagement Survey Results:

Revisit Survey Goals and Action Plans to Start the Year off Right

1/11/2022

There is no “right” time to conduct an employee engagement survey , though many organizations do in the second semester of the year. A great way to set the tone for the new year is to conduct a pulse survey. Collect real-time feedback to see how the action plans created based on the engagement survey results are going, then make necessary adjustments. An effective survey process can only work when:

7 Activities to Increase Employee Engagement by Supporting New Year’s Resolutions:

Resolve to Reduce Turnover, Improve Satisfaction, and Engage Collaborators with Meaningful Activities

12/28/2021

Here it is again. We’re just around the corner from the New Year and those dreaded resolutions. As an organization, you have a unique opportunity to capitalize on your employees’ resolutions and increase engagement organization-wide. Consider this: In 2021, the top resolutions, according to Statista, included getting healthier (losing weight, improving diet, and exercising more), saving more money, spending more time with family, and pursuing a career ambition.

8 Out-of-the-Box Employee Engagement Ideas for December:

End the Year with Meaningful Engagement Activities

12/13/2021

Uh-oh. There’s a collective groan building here. Undoubtedly, many employees are forced into office decorating competitions, secret Santa gift exchanges, or going to an end-of-the-year party that might cause more stress than connection. The holidays can be difficult for many people, and this year is no exception. We’re not saying these activities are necessarily bad ideas, but it’s important to know your collaborators and, perhaps, come up with meaningful, fun, and functional employee engagement activities and ideas that can reduce stress, keep employees satisfied, and maintain production.

Employee Engagement Surveys, Gratitude, and Recognition:

Increase Employee Engagement with Meaningful Recognition

11/23/2021

After 20 years of experience working with organizations of all sizes, employee engagement surveys consistently come back with a common grumble: lack of recognition. Recognition and gratitude are intricately tied. Though few will argue that having people feel appreciated and valued is a nice thing, having recognition and gratitude as integral organization values and strategy are also great for business.

How to Keep Employee Engagement Up During the Holiday Season:

Avoid End-of-Year Burnout, Reduce Absenteeism, and Understand Drops in Engagement

11/9/2021

Employee engagement and productivity can plunge during the holiday season . Employees are juggling the end of the fiscal year obligations, reports, and final deadlines. They’re asked to come up with budgets for the next year. Employee evaluations are due. Add school holidays, family visits, financial obligations, and the beginning of the flu season on top of almost two years of Covid-19, the holidays can be exhausting.

How to Improve Employee Engagement and Confront These Monster Managers:

Manage Up, Be a Leader, and Develop Key Leadership Skills

10/26/2021

After tens of thousands of employee engagement surveys and over 25 years of conducting them, at CustomInsight we've discovered most organizations don't have to scratch their heads about why employees are leaving. Poor management tops the list as to why your best are leaving. And many of these managers might exhibit some familiar behaviors. Hollywood has showcased some of the greatest villains and monsters on screen (and, unfortunately, off). The freakiness of the characters we love to hate, though, often hit way too close to home. Many workers struggle with monster managers, villainous coworkers, and just plain old monstrous behavior.

6 Financial Wellness Activities to Improve Employee Engagement:

Financial Health Ideas and Strategies for Increased Satisfaction

10/5/2021

Last blog, we touched on corporate wellness strategies, including financial health. October is Financial Planning Month. (This is true. We did not make this up.) And as random as it might seem, it’s a good reminder for everyone to assess their financial well-being. It’s also a good time for organizations and businesses to step up and improve the financial health of collaborators. Employee engagement is linked to financial health, and Covid-19 has wreaked havoc on people’s finances. A

4 Corporate Wellness Activities and Strategies to Improve Employee Engagement:

The Physical, Emotional, and Financial Health of Employees Impact Productivity

9/21/2021

“Good health IS good business.” – Paul Drechsler Take a pause to look at your employee engagement activities and ideas. Many, undoubtedly, deal with communication , recognition, connection, and goal setting. These are all important. Equally important is employee wellness. Organizations need to work to ensure the physical, emotional, and financial health of employees. These three factors are interrelated, and there’s a correlation between unwell employees and low levels of engagement.

Reduce Employee Turnover through Meaningful Engagement Strategies:

5 Tips to Retain and Attract Top Talent

9/7/2021

Employee turnover is one of the costliest issues organizations face. A Gallup article states that US businesses lose over $1 trillion (trillion) dollars each year because of employee turnover. It’s not only about hiring, retraining, and the time spent getting new hires up to speed. The cost of turnover includes losing valuable, innovative talent – your problem solvers and creative force that drive the business. Organizations are bleeding money, yet such a costly problem is almost completely avoidable.

More Reasons to Conduct an Employee Engagement Survey:

Build a Better Organization Through Meaningful Actions

8/17/2021

Engaged employees are invested, involved, and proud of their work and organization. Their day-to-day habits are aligned with the strategic goals of the organization. They build better working relationships with peers. They thrive. It sounds like a dream employee, right? Organizations can cultivate employee engagement and these behaviors by making employee engagement a strategic priority.

4 Reasons to Conduct an Employee Engagement Survey:

Measure What Matters and Improve Your Organization

8/3/2021

Employee engagement must be a key organization strategy to reduce turnover, improve retention, production, and quality of work. All of these improve your organization’s bottom line. The pillar of any company is their human talent. Buildings stood empty during the pandemic while a mobile workforce continued to bring in customers, reach new markets, and perform under incredibly challenging circumstances. If it wasn’t clear before, it should be now. Human talent, your organization’s collaborators, are the heart and soul of the workforce.

5 Employee Engagement Activities to Implement Today:

Meaningful Actions to Improve Engagement, Satisfaction, and Retention

7/20/2021

Employee engagement activities and ideas can sometimes just scratch the surface. This doesn’t mean you should cancel your summer barbecue. In fact, every single action your organization takes should support its culture and, in turn, long-term employee engagement strategies and goals. For every engagement activity, ask who and why. What activity are you doing for whom and why? What is the goal?

Create a Positive, Powerful Onboarding Experience to Improve Employee Engagement:

8 Onboarding Actions to Hook Your New Hires Before They Even Begin

7/6/2021

The tie between onboarding and employee engagement is tight, increasing an employee’s confidence, commitment, satisfaction, and sense of belonging to the workplace. The more strategic and meaningful your onboarding action plan , the better it will be for your collaborators and the organization. Here are 8 onboarding actions to engage your new hires: 1. Onboarding begins with recruitment.

8 Meaningful Actions to Build a Culture of Diversity, Equity, and Inclusion at Work:

Strategic Ways to Become a Diverse, Dynamic Organization

6/22/2021

Diversity isn’t just a buzz word but a real game-changer in business. For so long, organizations looked at diversity as a quota to fill. But real diversity comes from influence, not compliance. Many organizations get stuck on where to start. Here are 8 meaningful ways to build a culture of diversity, equity, and inclusion at work including how to make diversity in leadership happen. Start today.

9 Employee Engagement Activities for Those Long Summer Months:

Actionable Ideas to Boost Engagement, Wellness, and Employee Satisfaction

6/8/2021

After being cooped up in what seems like the real-life version of Game of Thrones: Winter is Coming, summer is here. It’s hot. Blue skies are bright. Outdoor markets are in full swing. Afternoons languish into late evening. The world feels a little more hopeful now. The economic recovery of organizations post-Covid is going to be slow, but it’s okay to feel hopeful and celebrate summer. (We haven’t had one for a couple of years!) And it’s more than okay to celebrate this with your employees.

4 Ideas and Activities to Reduce Stress in the Workplace and Increase Employee Engagement:

Make Your Workplace Healthier

5/18/2021

The strain of 2020 – 2021 continues to have detrimental health effects on the workforce. Studies reveal that workplace stress is the number one public health crisis. Physiologically, we are wired to feel stress to keep us safe. It’s a millions-years-old internal warning system that protects us from harm and predators. Many of us have heard the phrase fight-or-flight. Our hypothalamus sets off an alarm system that gets our bodies pumping: adrenal glands release a surge of hormones, including adrenaline and cortisol; our heart rate increases; our blood pressure goes up; cortisol releases glucose into the blood stream; cortisol suppresses the digestive system and alters our immune response. This is all to keep us alive in a moment of need. The stress response is auto regulated in the body, and as soon as the perceived threat goes away, our bodies go back to how they should function.

6 Meaningful Mental Health Initiatives to Improve Employee Engagement

Mental Health is Organization Health

5/4/2021

“What mental health needs is more sunlight, more candor, and more unashamed conversation.” – Glenn Close May is Mental Health Awareness Month. A year of social distancing, remote work, online overload, and mask wearing has left many workers feeling alone, anxious, and depressed. Likewise, many people have lost loved ones, have experienced an increase in the cost of living, decreased salaries, stress at home trying to simultaneously work and be caregivers, supporting loved ones, juggling work and children who are attending virtual school, and more.

8 Strategic Employee Engagement Ideas:

Create an Environment for Success with Meaningful Moments, Experiences, and Connection

4/20/2021

Last blog we discussed meaningful employee engagement activities and ways to make a difference in the day-to-day life of your employees, emphasizing strategic activities that go beyond the yearly barbecue. We cannot stress the need to make employee engagement a business strategy enough. It feels as if we’re in Pandemic 2.0, and that there’s a never-ending continuation. It’s exhausting. Businesses that succeed have learned that waiting out the pandemic isn’t an option – instead finding new, innovative ways to reach customers and redefine business strategies is the only way through. Innovation is our door to the future. So, the only way to identify these opportunities and create new ones is by tapping into talent.

6 Meaningful Employee Engagement Activities for 2021:

Keep Your Team Engaged with These Ideas

4/6/2021

In 2020, many organizations were on survival mode. It’s time to create an environment where employees thrive. With these meaningful engagement activities and ideas, you can rebuild confidence in your organization by investing in your greatest asset – your employees. It’s critical to prioritize employee engagement. Engaged employees make better decisions, are more productive, and are more innovative. Statistically speaking, engaged teams

6 Steps to Build an Internal Communication Strategy to Improve Employee Engagement:

Don’t Leave Your Collaborators in the Dark

3/23/2021

“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw If there’s one thing the pandemic has taught us, it’s that communication (clear, consistent messaging) is the most effective way of keeping employees safe, healthy (mentally and physically), and productive. Transparency is the new black. That said, organizations continue to fall short of effective communication strategies. If you say it (post it, send a memo or e-mail), employees don’t necessarily hear it, read it, or internalize it. The whole idea of communication is connection. If your organization isn’t

5 Obstacles That Hold Women Back in the Workplace and Destroy Employee Engagement:

The Glass Ceiling is Real, and Everybody Loses

3/9/2021

There is no doubt women have made progress, and if you take a look at most corporate pyramids, the bottom levels are very diverse. But, statistically speaking, these pyramids for both women and minorities turn into plateaus. The higher up in the corporate pyramid, the less diverse. And there are very real--not imagined--reasons as to why. Being aware of what stops progress for women is a great first step toward gender parity in the workplace. Some issues are so entrenched in organizational culture, it can be hard to detect them. It's time to take out the magnifying glass with a

8 Ways to Support Women at Work with Meaningful Policies:

#ChooseToChallenge #IWD2021

2/23/2021

In a previous blog , we mentioned how last September (2020) four times more women had dropped out of the workforce than men. A New York Times article writes that the “pandemic will take our women 10 years back in the workforce.” An article in The Wall Street Journal echoes the same fears. The unemployment rate is growing faster for women than men. And the biggest professional gender gaps in pay and rank are because of motherhood.

5 Ways to Create a Culture of Belonging and Inclusion to Drive Employee Engagement

The Economic Importance of Creating a Sense of Community and Connection at Work

2/9/2021

Belonging is a basic human need. It’s community and connection. It’s a shelter, a safe place, a place that anchors each one of us to this world. Belonging comes from the sense each person is free to be themselves, to express themselves. It is not assimilation. Belonging is a fundamental piece of inclusion. The Covid-19 pandemic has revealed significant racial and gender inequities in the workplace.

7 Tips to Avoid Employee Burnout & Increase Engagement During the Covid Pandemic:

Take Care of Your Employees

1/26/2021

During the last year, it has become more apparent than ever that engaged, productive employees have kept the nation’s small and medium-sized businesses running. Business was reinvented by resourceful collaborators almost overnight. But how do you keep employees producing, creating, innovating without burning them out? Let them breathe. Here are seven tips to avoid employee burnout and increase engagement in the upcoming year.

6 Ways to Make Employee Engagement Your Number One New Year’s Resolution in 2021:

Invest in Your Collaborators for Success

1/12/2021

2020 was a year of disruption, of the unexpected. And many companies continue to struggle to adapt, change, and stay on track. That said, 2020 was also a year of innovation, creation, and opportunity. This is largely due to the most important resource any organization has: their collaborators. Employees are the engine that kept small, medium, and large businesses running – adapting to working and learning from home

Powerful Business Lessons Learned in 2020:

Small, Medium-Sized and Big Business Takeaways in the Year of Covid

12/22/2020

We’ve made it to the end of what most would consider the most difficult, challenging year in modern-day history. There is not a single business on the globe this pandemic hasn’t affected – for better or worse. The lessons businesses around the globe have learned are invaluable and aren’t only for Days of Pandemic. In fact, many of our views of business have been re-shaped. Re-imagining our businesses has provided us with some pretty fantastic, ingenious ways to reach customers in innovative ways.

End the Year with Meaningful Recognition to Maintain Employee Engagement:

The Cost of NOT Recognizing Employees’ Work is Sky-High

12/8/2020

This year, the holiday season is hitting many families and organizations hard. The strain of cut hours, cut budgets, and Zoom fatigue can get anyone sliding into a Bah-Humbug frame of mind. Add the fact most organizations’ HR budget has been slashed and holiday parties and festivities canceled. It’s going to feel like a very, very Grinchy holiday. Now, though, more than ever, is meaningful recognition important. Recognition helps employees see their company values them and the contributions they make toward the success of the company.

Employee Engagement and Gratitude:

9 Ways to Build a Meaningful Culture of Gratitude at the Workplace

11/24/2020

It has been a tough year, and we’re heading into a cold winter, the holidays, the uncertainty of what to expect in terms of health (mental, physical, and economic), and stress levels off the charts. Managers have been stretched to their limits. Many people are scraping the barrel of patience and energy. By giving your workforce and organization a shot of gratitude, you’re going to improve employee engagement and help collaborators feel happier, healthier, and stronger.

How to Keep Employee Engagement Up Post Elections:

Strategies to Reduce Polarization and Build Community at the Workplace

11/10/2020

Last week for everybody, on both sides of the aisle, was exhausting. With such divisive elections added to what has been a crushing year for health, business, the economy and more, many of your employees might be experiencing post-election anxiety. Harvard Business Review reports that more than 25% of voters believe that one of the candidates will have cheated to win and 64% of people believe Russia will interfere with elections. It honestly feels like we’re all playing the part of extras in some poorly scripted Bond movie.

Keep Employee Engagement Up with Meaningful Recognition & Rewards During Covid-19:

9 Low-Cost, Remote-Friendly Workplace Recognition Ideas to Stay Connected

10/20/2020

Organizations have taken big hits this year. Creativity, resilience, and crisis management have kept many afloat, and even others thriving. Behind every success is something quite powerful: collaborators who figured out how to work virtually, manage to care for children or elderly parents, met and even exceeded expectations, all the while being thrust into a new way of thinking about the organization’s value proposal, reaching customers, and continually providing quality services or products.

7 Tips to Keep Employee Engagement Up During Divisive Elections:

How to Minimize Distractions, Negative Workplace Productivity, and Workplace Hostility in an Election Year

10/6/2020

Elections affect everyone on one level or another. With a political and social climate charged with divisiveness, it’s inevitable that these “outside forces” can be huge distractors for collaborators throughout the organization. It’s difficult, nearly impossible, to check our political and social ideas at the door when we punch in our timecard. Engagement and productivity drop during election times. Likewise, feelings of dissatisfaction and even hostility toward co-workers can bubble up. Senior leaders must work with HR to minimize hostility within the organization and get through the next 27 days, which feel eternal for everyone.

What Your Employees Want and Need During Covid-19

Engagement, Connection, and Productivity in Challenging Times

9/22/2020

Right now, many are in a place of Covid-19 fatigue where we’ve become numb to news. Everything feels stale. With schools re-opening, partially re-opening, businesses opening and Covid-19 cases on the rise, organization leaders have a bigger challenge than ever to communicate consistent messages and keep their collaborators safe and engaged. What do your employees need to remain engaged, safe, and productive?

5 Ways Your Organization Can Support Working Parents, and Keep Employee Engagement Up, During Covid-19:

Back-To-School Parent Support

9/10/2020

Back to school often comes with a great sigh of relief from working parents who’ve spent the better part of the summer holidays juggling childcare, summer camps, carpooling to grandparents’ and relatives’ homes and more. Enter Covid-19: distance learning, blended-learning, unpredictable quarantine, spotty wifi, computer glitches, and this back-to-school season is uniquely exhausting for many.

How to Lead Through Crisis, Unprecedented Changes, and Covid-19:

Keep Engagement Up with Integrity, Kindness, Empathy, and Control

8/18/2020

After a heated debate about school re-openings, a congressman wrote on his social media page: “During Covid-19, there are no good decisions, just less terrible ones.” Most managers can relate to this. Even the best managers are scrambling to confront the daily changes that have affected organizations because of the pandemic. Production lines have halted. Entire swathes of the economy have come to a standstill. With so much out of everyone’s control right now, strong leadership is essential to keep employees and customers engaged with organizations.

8 Tips for Effective Feedback for an Employee Engagement Survey or 360-degree Survey:

Solicit Actionable Feedback from Employees about the Organization’s (or Manager’s) Covid-19 Response

8/4/2020

There’s been a lot of hollering into the bullhorn these days as organizations and leaders grapple with reopening their businesses under the weight of so many new rules and regulations. It’s not easy. And while everyone already feels like they’re in the hot seat – they kind of are – if you mention an employee engagement survey or 360-degree survey, senior leaders and organizations get antsy. Unfortunately, there is a pervasive idea that surveys are meant to weed out the bad guys and underperforming departments – a witch hunt of sorts. Many employees believe surveys are administered for punitive reasons instead of development.

Why Your Organization Needs an Employee Engagement Survey Now:

Engagement Must be a Priority During Covid-19

7/21/2020

Uncertainty, burnout, ineffective telecommunications, remote working challenges, and meeting overload are all symptoms of Covid-19 and how it has disrupted work and our lives. Times are strange. And many organizations’ knee-jerk reaction to an engagement survey is, “This is not representative of how things really are. Let’s wait.” Wait for what? An employee engagement survey isn’t a tool to confirm an organization’s greatness. (Leave confirmation bias for social media.) An effective survey is a listening tool, a way to understand how employees perceive the way their organization is attending to their experiences. (Employees are experiencing some pretty “out-there” things right now.) And, executed well, an engagement survey can be a road map to better practices, leadership opportunities, and productivity.

Improve Employee Engagement by Building Critical Thinking Skills in your Organization:

Motivate your Employees and Boost Brain Power at Work

7/7/2020

We’re in an age of social media where it seems everyone skims over the details, lives for 40 character blips, replaces news with memes, and find hacks for everything from making bread to heart surgery (okay, not the latter, but we just wanted to make sure you were paying attention). It’s easy to get lost in the flurry of messages. With tweet-length attention spans, building critical thinking skills in your team and organization are more important now than ever.

5 Ways to Build a Better Workplace:

Inclusion, Diversity, Pride and #BlackLivesMatter in Your Organization

6/16/2020

#DoTheWork “If we want the full benefits of diversity, we need more than one woman — or one person of color or one L.G.B.T.Q. person in the room. Diversity starts with real numbers. And it’s about creating an environment where everyone feels like they belong and can do their best work.” -- Rachel Thomas, co-founder and president, Lean In Corporate America is often adept at side-stepping the tough issues. In silence, there’s complicity. So, while many are hemming-and-hawing about what to say, how to not offend, it’s time to build a better workplace by becoming a true ally of diversity, standing up, and speaking out. Walk the talk and create mindful practices to build a better workplace for everyone.

4 Mistakes Business Leaders are Making During Covd-19:

Are Your Managers Driving Away Top Performers?

6/2/2020

Senior leaders and managers are being pushed to their limits, and in this crisis, we’ve seen resiliency, dedication, and creativity. Agile organizations are redefining themselves and rising to the challenge daily. Being a leader is tough. Being a leader during Covid-19 is a phenomenal undertaking. There are common mistakes we’ve seen from leaders during this crisis. Do any of these leadership blunders

7 Ways to Drive Engagement During Covid-19:

Support Employees with Engagement Surveys, Strategic Communication, and a Future Mentality

5/19/2020

The world continues to evolve, grappling with daily hits brought on by this pandemic. The economic pressure is tremendous. Opening the doors to businesses that have been closed for a couple of months causes anxiety and relief. Businesses and employees have been on a rollercoaster – economic and health. Many organizations have felt like they’re in limbo. Honestly, few could’ve have planned for something this big, this devastating. We’ve reached out and heard employees’ concerns. They’re feeling insecure and isolated.

Beyond Covid-19 for Organizations and Employee Engagement:

How to Plan for Tomorrow in an Uncertain Today

5/5/2020

Well, the world of business has experienced “the burning platform” first hand. Businesses are re-inventing the way they work, the way they connect with employees, and the way they reach final consumers every single day. Employees, frontline managers, and senior leaders are leading swift, meaningful change to keep businesses afloat. Just as we have a post 911 mentality, we’re going to live in a post-virus world. There will be a shift. The world has changed. We have changed. Business has changed.

How to Keep Up Employee Engagement in the Time of Covid-19:

Tools For Your Organization to Engage Employees

4/21/2020

This whole thing is overwhelming. Organizations – the world, really – are re-shaping the way they live, interact, and do business. In the midst, there is so much uncertainty about what will happen not just about when quarantines are lifted, but about what’s to come this year and the next. Businesses – small, medium, and large – are faced with making tough decisions, daily, that directly affect their employees, customers, and chances of pulling through this.

8 Tips for Effective Online Meetings to Keep Employee Engagement Up

Don’t Confuse Quantity and Time with Quality

4/7/2020

Over the past couple of months, organizations have had to reinvent the way they work, the way they reach customers, and the way their teams keep plugging along. Everybody is learning. Everybody is struggling. And everybody is wondering about when this might end. We recognize the efforts organizations are making to keep things moving forward in this uncertain time. The world has seemed to pause, yet the responsibilities for employees, their families, and the business are even greater than before.

11 Strategies to Manage Your Team During COVID-19:

Keep Uncertainty Down and Engagement Up in Your Organization

3/17/2020

Everybody in the world has been affected by COVID-19. Everybody. But it doesn’t make it feel any easier when an employee, who depends on her job to pay the bills, is facing unwanted time at home. It’s scary on many levels. Organizations around the world are trying to find ways to mitigate the physical and financial impact this pandemic can have on their employees. Here are some of the

6 Meaningful Actions to Become a Gender Diverse Workplace and Improve Employee Engagement:

What Can Your Organization Do to Forge a Gender Diverse Workplace?

3/10/2020

Gloria Steinem said, "The story of women's struggle for equality belongs to no single feminist nor to any one organization but to the collective efforts of all who care about human rights." Though strides have been made to make for more gender-diverse organizations, the women’s leadership gap is pretty significant. Considering over 50% of the population is female, the following American Progress Org statistics

Tips to Become an Active Listener and Improve Employee Engagement in Your Organization:

The Rise of Multi-Tasking Has Chipped Away at the Importance of Active Listening

2/25/2020

Everything must be done … yesterday. We’ve become so connected to instant information, instant results, apps, cell phones etc., we’ve actually become disconnected from the people we work with, our peers, senior leaders, and collaborators. In this World of NOW, listening gets overlooked as being a passive part of business when, in fact, active listening is one of the most powerful tools of

5 Ways Love Improves Employee Engagement and Production in Your Organization:

What Makes Someone Fall in Love with Work?

2/11/2020

We’re not talking about setting up some workplace Tinder App. We’re talking about love of work and the organization. What do you love about your work? Have you ever stopped to consider what your colleagues, managers, senior leaders, and collaborators love about the work they do? Have you asked? It’s not a cheesy Valentine’s Day sentiment. It’s good business. Consider what people most value in relationships. How would those personal relationships and values be radically different than the ones collaborators and colleagues construct with their organization? (There are ALWAYS exceptions, we know.) What, then, makes someone fall in love with their job?

Keep Energy Flowing with the Results from the Employee Engagement Survey:

Don’t Let the Buzz of the Anticipation of the New Year Fizzle

1/28/2020

Remember that employee engagement survey you conducted last year? Well, if the survey and its results aren’t top-of-mind with management, it is likely employees will have kicked those ideas under the rug as well. An engagement survey isn’t like spring cleaning. You don’t do it once-a-year to … get it done. It’s a roadmap, when implemented well, to continuous growth in your organization. A good survey, with

6 Tips to Help Collaborators Stick to their Resolutions and Improve Employee Engagement:

What Role Does Your Organization Play in the Most Common New Year’s Resolutions?

1/14/2020

Weight loss, eating healthier, and saving more money top over 60% of people’s New Year’s Resolutions. Women’s top resolutions are more often health-focused, while men swear they’ll look for that new job and lay off alcohol. Other big ones include learning a new skill or hobby, reading more, and spending more time with family and friends. What role does your organization play in these resolutions? How can you tap into your employees big New Year wishes to improve employee engagement?

Be a Giving Organization and Improve Employee Engagement:

Give Your Employees Want They Want to Keep Engagement and Production Up in 2020

12/17/2019

It’s the end of the year. Reports, statistics, and the budget for next year have been submitted. About this time, most feel a buzz of tiredness mixed with anticipation for a new year, with new goals and challenges. With every new year, it seems that organizations constantly struggle with the same question: What do our employees want? Guess what? We know what they want. We recommend you spoil your employees with everything on their wish list to keep engagement and production up in 2020.

9 Strategies for Organizations to Keep Employee Engagement Up, and Absenteeism Down, During the Holidays:

Find that Sweet Spot Between Humbugs and Holiday Cheer

12/3/2019

It’s that time of year again: year-end reports and indicator analyses, setting budgets and projections for the next year, employee reviews – all while HR has come up with a caroling contest between departments because … why not? Bah humbug! Okay. Perhaps you’re not so humbug-y, but regardless of your level of holiday cheer (or not), the end of the year is stressful. Family, work, financial, and social commitments can be daunting. Instead of making things festive, it’s possible your organization is piling another level of stress on collaborators. Add unhealthy eating and lowered activity levels, the holidays end up being a peak time of year for illness and absenteeism.

Build a Culture of Gratitude at Work to Improve Engagement:

Make Thankfulness Part of the Organization's Culture

11/19/2019

Thanksgiving has become synonymous with the Macy’s parade, college football, a meal that leaves us way too full and groggy, and Black Friday. It’s definitely a holiday of contrasts – people stomping over one another to buy the latest gadget just hours after sitting around a table being thankful. That said, that act of giving thanks matters. And it matters in your organization now more than ever. Building a culture of gratitude – one of recognition and appreciation – is a key piece of employee engagement. Recognition and appreciation continue to be employees’ top grumbles and desires at the workplace and in

Make Kindness Part of Your Organization’s Culture and Improve Employee Engagement:

Celebrate World Kindness Day

11/5/2019

It’s easy to fall back into the idea that it’s a cold world and everybody’s in it for themselves. News outlets trap their readers that way. Many world leaders embrace cruelty and belittlement. In business, kindness has historically been seen as a weakness and amplified 100% by Hollywood tropes. Getting the axe from the board or a haughty senior leader has become reality TV sport. Moreover, the lone star of the team – the one that saves the company by her wits -- is someone we all should aspire to be.

8 Tips to Humanize the Workplace, Improve Employee Engagement, and Increase Mental Health Awareness:

World Mental Health Day’s 2019 Campaign is Suicide Prevention

10/16/2019

“40 seconds of action” is the 2019 World Mental Health Day theme. According to the World Health Organization (WHO) , every 40 seconds someone loses his or her life to suicide. World Mental Health Day is every October 10. It’s important, though, that mental health awareness and support be part of every organization’s strategy, year ‘round. Suicide prevention is the 2019 theme of World Mental Health Day. There are ways to prevent suicide at work, increase mental health awareness, and create a more human work environment. Human capital is at the heart of every organization, but with so many dehumanizing practices, businesses sometimes put their most important assets at risk.

Recognize Personal Biases When Interpreting Employee Engagement Survey Results

How to Interpret the Employee Survey and Prepare to Be Objective

10/8/2019

And the survey says! No. That can’t be right. That’s not me. They just don’t understand. It must’ve been a confusing question. Phyllis in accounting, she’s always had it out for me. Interpreting the results of an employee engagement survey can be a tricky, and uncomfortable thing, especially when the organization or management is in the hot seat. A critical part of understanding the results of an employee survey is looking into causes, but that isn’t easy. When leaders react, assign meaning to results, it’s not surprising they’re prone to biases and, in turn, vulnerable to making the wrong action plan based on results.

Onboarding Practices Gone Awry Kill Employee Engagement:

How to Lose New Talent the First Day on the Job

9/24/2019

You’re doing it wrong. You’ve grilled new hires with processes and procedures. They know how to find the coffee machine. They’ve signed papers, documents, and have been shown their desk. And, after a couple of months, they leave. New talent is looking for more than how to do their job. (That’s orientation). They’re looking for connection, understanding the company culture, and a feeling like this new job can make a difference in the lives of others. (That’s onboarding).

How to Get the Most out of a 360 Feedback Survey Process:

Take Advantage of Feedback, Listen, and Improve

9/11/2019

A 360 degree survey process is a powerful development tool for organizations and their leaders. With the right mindset and preparation – both for those who will respond to it and those who are going to receive it – a 360 survey can really improve an organization’s leaders and their practices. Depending on the organization culture, those who are involved in a 360-degree survey process might feel excited or terrified. For the process to be successful, it’s imperative to emphasize that the process is for

How to Promote Transparency at Work and Improve Employee Engagement

Get Rid of the Man Behind the Curtain

8/27/2019

“Transparency” sounds like corporate speech – something that organizations talk about, not do. Transparency is, simply put, honesty. Candor. Being forthright. It’s information sharing. And workplaces could do with a whole lot more of it. The loosest definition of transparency is operating in a way that creates openness between managers and employees. Why wouldn’t all corporations embrace this?

Kill Employee Engagement and Productivity with These Three Things:

Meetings, Emails, and Interruptions

8/13/2019

Yes. Here we are again, harping about time wasted at work. We wish this were an exaggeration, but the biggest complaints of employees and time-sucks of all organizations are dreaded meetings, emails, and interruptions. Meetings are hours of people yapping about what they have to do instead of DOING. Emails are distracting and mostly spam. And interruptions – everything from the quick, “Hey, are you going camping this weekend” to the “I just need two minutes of your time to …” can suck a day away.

How to Deal with the Transition from Peer to Manager and Keep Employee Engagement Up

Climbing the Ladder Doesn’t Mean You Have to Leave Others Behind

7/23/2019

An opportunity opens. You apply, as do a number of your coworkers – the ones you’ve grumbled and worked with over the last year, two, five. You know your coworkers aspirations. Some you get along with, others you don’t. And you get that coveted position. This is … hard. Moving from peer to manager can cause a lot of ruffled feathers. Certainly, some will be happy for you, excited for you. We’re all human, though, and that seed of envy can really be deep-rooted. There are things both an organization and new leader can do to make the transition better.

6 Strategies to Keep Employee Engagement Up During Hot Summer Months

How to Dodge the Summer Slacker Syndrome

7/9/2019

Starting around Memorial Day Weekend, employees shift into that antsy, need-a-vacation state. And, quite honestly, they probably do need a vacation. As SHRM says, “the summer slump is real.” The buzz of new projects and goals has waned. Kids are on vacation. For working parents, summers are exhausting, juggling childcare, day camps, and “I’m bored!”. Time off work is spent trying to crunch in fun summer activities. Days are longer, nights shorter, and deadlines continue to loom.

How to Give Effective Feedback on Your Employee Engagement Survey

10 Tips on How to Be Heard

6/18/2019

Last week , we discussed why employees don’t believe an engagement survey matters. It’s easy to fall into cynicism. It’s easier to get frustrated and blame management and the organization for issues than be part of solutions. Being a real change maker calls for dedication. If your organization is asking you to participate in an engagement survey , suspend cynicism. It’s time to believe that your organization is prepared to listen and take action. You need to be part of it.

Why Employees Distrust Engagement Surveys and What You Can Do to Change That:

Make Your Employee Engagement Survey Process Matter

6/4/2019

Employee engagement surveys are critical for an organization to detect challenges, flaws in processes, skill sets that management needs to refine, teams and managers that are high performers, and key motivators for the employees, among many other thigns. However, there continues to be a sense of distrust and “time wasted” when an organization conducts a survey. Why? Without a plan, without a strategy pre-survey through post-survey, and even six months down the line, a survey, no matter how good it is, will lose its effectiveness.

Supporting Mothers and Primary Caregivers at Work Improves Employee Engagement:

Working Mothers are Good for Business

5/21/2019

Mother’s Day is marked by homemade cards, t-shirts with hand and footprints, popsicle-stick pencil holders, and soggy cereal served in bed. There’s nothing cute, though, about the price tag. Internationally, Mother’s Day is a $20 billion-dollar season. Interpret it as you may – commercialism or appreciation – it’s clear that mothers matter. And mothers at the workplace are good for business. Start with the fact that 75% of women with children under the age of 18 work full time, and women are the sole or primary breadwinners in 40% of households. Of 12 million single-parent families with children under 18, 80% have women as the head of household.

6 Mental Health Strategies in the Workplace For Continued Employee Engagement:

Mind the Workplace

5/7/2019

May is Mental Health Awareness Month, with the intention of helping Americans better understand prevention, early identification, and intervention through a variety of information sources. The numbers are alarming. According to NAMI , approximately 1 in 5 adults (almost 44 million) experiences mental illness in a given year and 1 in 5 youth aged 13 - 18 experience serious mental illness in a given year. Mental health disorders cost the global economy $1 trillion each year in lost productivity.

How to Cultivate a Growth Mindset and Improve Employee Engagement in Millennials

Slow Down a Fast Generation to Encourage Growth

4/15/2019

“Be not afraid of growing slowly; be afraid only of standing still.” (Chinese proverb) Alas, here we are again, discussing the challenge millennials face in the workplace and, conversely, the challenge managers have working with millennials. The cultural rift between this new workforce and their directors can cause quite a bit of friction. Moreover, according to a Gallup study , millennials are the least engaged, most actively disengaged, sector of the work landscape. This can be daunting, as the largest part of America’s workforce is in the hands of the least understood generation. Since John Hughes’ tapped into Generation X, there has never been a generation so wrought with stereotypes, either.

Engaged Employees Aren’t Happy (And Other Silly Ideas About Employee Engagement):

Don’t be Fooled by the Headlines

4/2/2019

April is a month to celebrate fools and trickery. That said, myths abound year ‘round about what it means for employees to be engaged. Over the years, if you’ve been following the CustomInsight blog, we hope that we’ve communicated the essentials of employee engagement and how challenging and fundamental it is for organizations. That said, we’re here to bust some foolish ideas about employee engagement and engagement surveys.

Improve Employee Engagement When Men Take Action for Gender Equality in the Workplace:

Actions that Make A Difference

3/19/2019

Last post, we discussed International Women’s Day and how successful organizations take real actions to achieve gender balance. The last tip in the previous blog was engaging men in the advancement of women. The reactions have been interesting, and most men have expressed that they’re absolutely on board with gender equality at the workplace. They champion it! But statistics show otherwise. Engaging men means that men might have to unlearn and evaluate some pretty bad behavior that has become the standard.

Real Actions to Achieve Gender Balance in the Workplace and Increase Employee Engagement:

Celebrate Women and Diversity All Year for International Women's Day

3/5/2019

“Better the Balance, Better the World” is this year’s theme for International Women’s Day. Research shows that organizations that embrace policies that support women with a means to diversify their boards, their leadership, and their management perform better. It’s the bottom line. Yet, the gender gap in leadership continues to be abysmal. Though women comprise of almost 52% of the population, only

Combat Workplace Loneliness to Improve Employee Engagement

Connection and Relationships are Key to Productivity

2/19/2019

It’s been a month of cheesy cards and cheap candy. But in a world that’s so dead set on the negative, why not embrace a day that celebrates love? Why not make connection an integral part of your organizational culture? Yes. Cynics abound. Fair enough. But when you get right down to it, more people are lonely today. It seems that the more connected we are – through social media, apps, and technology – the less connected we are on a personal level. In fact former Surgeon General Vivek Murthy claims, in a

How to Give Meaningful Feedback on an Employee Engagement Survey:

Your Organization Wants to Know What You Think … Now What?

2/5/2019

When the annual employee engagement survey comes, many people think their responses are catalogued or graphed, presented to senior leaders in a power point presentation and pushed aside. We hope this isn’t the case. An effective survey process, with a strong communication plan , is designed to recognize effective leaders, improve policies and processes, and fix problems. Giving feedback to your organization can be uncomfortable, for both the giver and the organization. When an organization invests in an employee engagement survey, and you’ve been asked to participate in the process, this is an opportunity to give valuable feedback, an opportunity to find solutions for problems you see in the organization.Organizational change can depend on you.

Employee Engagement Surveys Can Set the Stage for Success:

Begin the New Year with Actionable Ideas

1/22/2019

We’re still in the New Year, and there’s that buzz of possibility. One way to capitalize on this energy is by implementing an employee engagement survey , or taking out the one from last year. (Remember the survey you conducted last October?) Oftentimes organizations make the mistake of shelving the survey, forgetting that it’s a key tool for continuous organizational growth year ‘round. So, if you’re ready for some significant change based on actionable ideas – change that comes from contributors’ ideas and needs – conduct an employee engagement survey or take the survey (from last year) off the shelf, dust it off, and energize your organization.

Resolve to Improve Employee Engagement in 2019

New Year’s Resolutions Any Organization Can Stick To

1/1/2019

It’s that time of year again … the time to make grandiose resolutions to boost employee engagement and productivity. The sky’s the limit! Dream big! Inspire! Motivate! Hmmm … Resolutions, the act of creating resolutions, are problematic. However well-intentioned they may be, resolutions, more often than not, fall flat fast. Only about 8% of individuals stick to resolutions. Organizations don’t trail too far behind. What company would make a plan that has about a 90% chance of failing? It’s about as effective as putting up a dartboard with employee needs and seeing where the dart lands.

Go Beyond the End-of-the-Year Bonus to Keep Employee Engagement Up Year ‘Round:

What’s on Your Employees’ Wish List?

12/18/2018

Baskets of goodies, holiday bonuses, dinners, and parties are all part of America’s corporate culture. It’s not uncommon for organizations to celebrate the holidays, and the end of the year, with one, or many, of these things. This, no doubt, is something employees look forward to throughout the year. But creating a culture that taps into what your employees really want all year is the best way to keep employees engaged and productive.