Reviews & Testimonials of Employee Engagement & 360 Degree Feedback Surveys

For over twenty years, CustomInsight's goal has been to help businesses succeed by engaging and developing employees. We have worked with thousands of organizations around the world and provided HR support and employee satisfaction surveys in over 25 languages. We offer an array of software solutions and Human Resources tools, each product responding to organizations' needs around the globe: Employee Engagement Surveys, 360 Degree Feedback Questionnaires, Pulse Surveys, Team Assessment Feedback, Custom Surveys, Diversity ‐ Equity ‐ Inclusion Surveys, and an Online Suggestion Box.

What are our customers saying?

Reviews and Testimonials of CustomInsight
"I told someone the other day that CustomInsight has probably been the most helpful and responsive vendor partner we have worked with in all our thirty plus years in business. Thank you so very much."

- CEO of consulting firm
Reviews and Testimonials of CustomInsight's Employee Engagement Survey (Focal ORG™)
"We are super happy! I think this is going to be a game changer for us. We had very good participation and the tool has been fantasic. Your personalized service has also been fabulous and has made this so easy for us."

- VP of HR at service company
"Your employee feedback system has been transformational for our business. We have come back to it repeatedly and would have made bad decisions without it."

- VP of HR at high-tech company
"Greatly impressed by the quality and sophistication of the tool, the response rate was amazing, and the dashboard is easy to work with. Can't wait to launch again."

- VP of HR at refinery
"I want to reiterate how much we value the tool and the ease of use to deliver to our clients, we're really happy with the decision to partner with CustomInsight."

- Head of Operations at a consulting firm
"We absolutely LOVE the tool, it's amazing. Thank you very much for your support and follow up, it's really appreciated"

- Sr. Communication Specialist at IT firm
"We were thrilled with the survey – the process, the detailed reports and even the results"

- CEO of financial services company
"I'd like to reiterate how useful and powerful your tool is to us...we all feel that we have received full value for the fee we paid and then some. It's a great product that is well supported, from perlaunch checklists to follow up consultations."

- COO at non-profit
"As a company, we were very pleased with the outcome of the survey and will benefit from this great tool to ensure we address some of the concerns our employees have brought to senior management's attention. We will certainly use CustomInsight in the future and share with others the exceptional quality and service we experienced."

- Operations Director at healthcare company
"I've found your organization very responsive, helpful and easy to work with. Excellent customer service all around. The dashboard overall is a great tool and is intuitive and easy to use."

- Business Skills Trainer at utility
"This is leaps and bounds better than what we used before. The information is really useful and it's easy to use."

- HR Manager at software company
"We love the survey and results!"

- HR Director at manufacturer
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Reviews and Testimonials of CustomInsight's 360-Feedback Solution (Focal 360™)
"I've been in the survey and 360 business for 30 years and this is the cleanest app that I have ever seen. It's so easy to use!"

- Director of L & D, Fortune 500 company
"Wow! I am blown away with your customer service. Thank you so much!"

- Leadership Development Consultant
"I absolutely love the system. Our participants and raters found it easy to use."

- HR Director at Fortune 500 company
"I am more than happy with the 360 tool. The administration is easy, and our first survey runs smoothly and without any issues. Great tool!"

- HR Advisor, Fortune 500 company
"After days of research, it's clear that your 360- Degree Feedback reports truly are much easier to read and understand than those from other companies, and without all the extra unnecessary charts. It fits what we need perfectly!"

- HR Manager
"The value I am receiving for my investment is very high. We are what I would call a "problem customer" that tries to accommodate everyone's needs... CustomInsight has delivered on every request."

- HR Director, International CPG Company
"I would highly recommend the tool from a manager's standpoint due to easy administration, automated reports, and timeliness. CustomInsight was very easy to work with and their responsiveness to emails was incredible."

- Marketing Director, Int'l Healthcare Company
"I would be happy to provide a positive review as the system was very manageable to use, affordable, and your service was so supportive when I needed guidance."

- VP of HR, Federal Credit Union
"The product far, far exceeds my expectations! You did a great job on this project. Thank you for all your efforts to make this happen and happen right!"

- Project Manager
"We will certainly recommend you guys to other credit unions. We had a great experience!"

- GM of HR, Federal Credit Union
"The process was easy to implement and it was a valuable tool."

- Director of HR, Non-profit
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