Latest Research Articles and White Papers
What Drives the Most Engaged Employees?
Statistical analysis shows that the most engaged employees are motivated in some distinct ways compared to other employees.
Employee Disengagement Part 2 - Primary Causes and How to Fix
Detailed statistical breakdown of disengagement causes, plus how to diagnose and fix engagement problems between employees and their managers.
What Causes Employee Disengagement?
Statistical analysis reveals that the drivers of disengagement are not all the same as the drivers of engagement.
Engage. Develop. Succeed. The CustomInsight Blog

How to Engage Your Employees in the New Year:
Keep Your Staff Energized and Motivated in 2026
12/16/2025
Over the years, we’ve heard plenty of grumbles about employee engagement, with some senior leaders and HR acting as if it were a Sisyphean task or a compliance issue. We’d argue they are missing the point. Aligning employee engagement with your company values isn’t only the smart thing to do for healthy staff relationships, but it’s also the smart business thing to do.

How Does Employee Engagement Impact Talent Acquisition?
Engaged Employees Attract Great Employees
12/2/2025
We’ve all been there, walked into a workplace and wanted to walk right back out – when interviewing for a job, as a customer, even as someone picking up a friend for lunch. There was just a bad feeling, almost imperceptible. Almost. We’ve also experienced the opposite, entering a workplace that has that inexplicable energy, a place that just feels right. A place where you say, “Yes. I would like to work here.”

Gratitude and Employee Engagement:
Feeling Grinchy? Cultivate a Culture of Gratitude and Keep Engagement Up
11/18/2025
It’s been quite a year. And many organizations (from their CEOs down to their employees) are feeling the strain of 2025. Top concerns, across the country and industries, include: ~I&D Policy Changes (Inclusion & Diversity) ~AI-Driven Workforce Displacement ~Job Insecurity ~Changes in benefits, particularly health insurance. ~Economic Uncertainty

How Can Employee Engagement Be Measured in Surveys
11/4/2025
As we’re nearing the end of 2025, many organizations have struggled. 2025 was a year of uncertainty, radical policy changes, geopolitical risks, trade tensions, and an overall unease about the financial wellbeing of many companies and their employees. Workers are feeling more pressure now than ever. They are concerned about their job security, AI and automation, an increase in RTO (return to office) mandates, health insurance coverage, and a growing skills gap in many professions, among other issues. Burnout and disengagement are on the rise.

Do I Have a Bad Boss?
6 Signs You Might Be Working for a Monster
10/21/2025
In a month of monsters, horror, and all things creepy, we thought we’d revisit this chilling topic: bad bosses. Our research shows that the number one cause of employee disengagement is managers, managers, managers. Now, they don’t always wear fangs or carry a broomstick, but if you’ve ever left work feeling drained, anxious, or even spooked, you may be working for a real-life monster in disguise. It's that time of year, and to have a little fun, we thought we'd bring back the "monster boss" post. And though it's fun to write about, it's not so much fun to work with.
