Latest Research Articles and White Papers

What Drives the Most Engaged Employees?

Statistical analysis shows that the most engaged employees are motivated in some distinct ways compared to other employees.

Employee Disengagement Part 2 - Primary Causes and How to Fix

Detailed statistical breakdown of disengagement causes, plus how to diagnose and fix engagement problems between employees and their managers.

What Causes Employee Disengagement?

Statistical analysis reveals that the drivers of disengagement are not all the same as the drivers of engagement.

more articles
To receive periodic articles & research updates, sign up for our newsletter mailing list.
Email address

Engage. Develop. Succeed. The CustomInsight Blog

How to Launch a Virtual Suggestion Box Program at Work

6/23/2026

In our previous post, we discussed how effective a virtual suggestion box can be at work. It can give your managers and senior leaders an opportunity to listen, creating an ongoing channel for feedback. Simply put, a virtual suggestion box can get the conversation going. What are the best practices to implement a virtual suggestion box?

Do Employee Suggestion Boxes Work?

6/2/2026

Giving employees a space to share their ideas and opinions is a great way to improve engagement through candid, mult-directional communication. A suggestion box can be a meaningful way to involve employees and engage them with the workplace culture. It can help organization leaders expose and address issues, discover valuable ideas and suggestions, improve employee engagement, and build a culture of trust and continuous improvement.

How to Build a Continuous Listening Strategy:

Engagement Surveys, Pulse Checks & Action Planning

5/19/2026

.takeaway-box { background-color: #F2F2F2; /* Light Grey */ border-left: 6px solid #003366; /* Dark Blue Accent Bar */ padding: 25px; margin: 20px 0; font-family: 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; max-width: 800px; border-radius: 0 8px 8px 0; box-shadow: 2px 2px 10px rgba(0,0,0,0.05); } .takeaway-header { color: #003366; /* Dark Blue */ font-size: 22px; font-weight: bold; margin-top: 0; margin-bottom: 15px; text-transform: uppercase; letter-spacing: 1px; } .takeaway-body { color: #333333; /* Darker text for readability */ font-size: 16px; line-height: 1.6; margin: 0; } .takeaway-body p { margin-bottom: 12px; } .takeaway-body p:last-child { margin-bottom: 0; }

What are Good Questions for an Employee Engagement Survey?

5/5/2026

When you work with CustomInsight, you’ll hear us talk a lot about psychometric testing, benchmarking, and actionable data. All of these are essential to create “good” questions for an employee engagement survey. And, because there is a science to questions, this is often where in-house surveys or overly short surveys miss the mark. What is psychometric testing?

What are 4 Signs of Disengagement?

How to Tell When Your Employees Have Checked Out

4/21/2026

There is a glut of articles about the employee engagement crisis, with statistics that point to a 10-year low. They’re all but screaming, “We’re doomed to disengagement!” Before you start firing up those coals for a summer barbecue or putting together integration activities (step away from the karaoke machine, please) in a Hail Mary attempt to bring those disengaged employees back in the fold, we want to address employee engagement, disengagement, and how you can identify those staff members who have one foot out the door.

view more