Virtual Comment Box FAQ
Here are some frequently asked questions and our responses...
How much does the employee comment box cost?
Currently, it's free.
How long does it take?
Minutes. Just sign up on our website and then we'll validate your account and email your unique URL. We try to set up accounts within one business day.
Can we customize the webpage?
Yes, we can display your logo at the top of the page, and later you'll be able to edit the text. You can also have your own URL and redirect to it (e.g., www.sampleco.com/comment-box).
How should we promote this to employees?
After initially emailing employees about it, periodically email them again about the comments received and the actions taken in response, which should encourage its use. For details, please see the Samples section.
Can employees be identified or verified?
No. To foster candor, they are completely anonymous.
Can it be used by employees without web access?
Since it's an online tool, it requires web access, but it does not require employees have an email address.
Can it be used via a mobile phone?
Yes, it's mobile responsive so the layout will adjust for phones. No need to download or install an app.
Can the comments be submitted to more than one administrator?
Yes, via an alias (e.g., firstname.lastname@example.org)
How will a virtual comment box help improve employee engagement?
This is a tool to build trust in your organization. When used well, when HR and senior leaders are responsive to comments, employees will see their feedback is valuable.
Can the comments be accessed in the employee engagement dashboard?
That's coming soon. You'll be able to view the comments and post responses there for future reference.
Have additional questions? Contact Us