360 Degree Feedback made easy
360 Degree Feedback made more effective
360 Degree Feedback customized for you
360 Degree Feedback
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CustomInsight specializes in 360 degree feedback, employee surveys, and other tools that help companies engage and develop their employees, managers, and leaders. Focal 360 is a comprehensive 360 degree feedback solution designed for groups or projects of any size. Focal EE is a powerful employee survey and online dashboard that measures the level of employee engagement, satisfaction, alignment, and organizational effectiveness. Articles and Research Topics:
Our global customer support network provides around-the-clock assistance from locations in the US, UK, and Australia.
USA: +1 650.577.9604
Australia: +61 (02) 8001 6334 UK: +44 01476 514651 |
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360 Degree FeedbackWhat is 360 Degree Feedback?Who should receive 360 degree feedback?What are the benefits of 360 Feedback?How does the feedback process work?
The typical feedback process starts with the person who will receive feedback (participant), and a list of people who will provide feedback to that person (raters). At some companies, the raters are selected by human resources (HR) or by the participant's manager. Other companies let participants choose their own raters.
Next, the participant and raters complete a feedback form. The form includes a list of workplace behaviors and job competencies. In most cases, the feedback form is completed online, but paper and pencil is also an option. Once the participant and raters have finished, a report is generated and shared with the participant. These are the basic steps, but there are numerous ways that companies adjust the process to meet their specific needs. If your company has an existing process in place that is working well, then this can be a good template to follow. If your company has not used 360 feedback before, or if your existing feedback process needs improvement, we can offer suggestions and share best practices based on our research and experience. Learn more:
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Employee SurveysWhat is employee engagement?Our model of engagement is based on statistical research, which consistently breaks down into three factors - engement with the organization, engagement with direct supervisors, and strategic alignment. Employee satisfaction vs. engagementAre you ready for an employee survey?
If you already understand the value of increased employee satisfaction and engagement, and you are considering conducting a survey at your company, review the following to ensure that you are adequately prepared and following best practices.
Readiness Assessment
Do you have the necessary support and resources? Are you ready and able to confront the problems and issues that the survey uncovers?
Implementation Plan
Do you have a plan and timeline in place for the entire process - before, during, and after the survey?
Communication Plan and Sample Employee Survey Email
Do you have a plan for communicating the details and goals the survey process with senior leaders, managers, and employees? Learn more:
To learn more about employee satisfaction and engagement, check out our articles and research.To learn more about our employee survey software, the engagement dashboard, and our approach to employee satisfaction and engagement: |
