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Survey Features Overview
The best way to understand and appreciate the features offered by the Survey Administrator is to create a free demo survey.
Survey Administration
We've highlighted some of the major features available with our online software for you here.
For a complete list of the features available when you create your survey, click here
- Customize the look & feel of your survey, including your logo at the top of every page
- Define survey questions and question formats
- Survey logic - define conditional rules that determine which questions to include or exclude based on answers to previous questions (also known as "Branching" or "Skipping")
- Specify demographic questions (used to compare responses from different groups)
- Include a welcome letter and custom instructions
- Send email to survey respondents
- Print a paper version of the survey (View Sample)
- Monitor the response rate of your survey
- Generate real-time reports in a variety of formats
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The Respondent Experience
The design of the survey respondent interface has been tested and carefully tuned to meet the needs of people completing surveys, regardless of their technical skill level. CustomInsight's surveys are attractive, efficient, and easy to use. To appreciate the respondent experience, complete a sample survey.
Some highlights of the respondent interface include:
- Universal Access - Our respondent interface works with all common web browsers (Internet Explorer or Netscape, versions 3 and newer recommended).
- Paper version - If a respondent prefers to complete the survey off-line, he or she can download a paper version of the survey. (optional feature that you enable)
- Stop/Continue Later - While completing a survey, a respondent can stop at any point and recieve an access code that allows him or her to continue the survey later. (optional feature that you enable)
- Change Answers - If a respondent wants to go back to review or change a response, this can be done at any time while he or she is completing the survey.
- Progress Monitor - Respondents can see what percentage of the survey they have completed at any point.
- Response Summary - After completing the survey, respondents can download a summary of their responses.
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Robust Reporting Options
We are confident that our reports are the best you will find from any online survey provider. Reports can be generated at any time, even while you are still collecting responses. You can also filter the results to create specific reports for any demographic subgroup (cross-tabulation) or date range of responses (trend analysis). Regardless of what your data needs are, we have a report that has been designed to meet them. For more complete details on reporting features, click here.
Available report formats include:
- MS Word - Our flagship report provides full-color bar charts as well as numeric data break-downs. This report is presentation-ready - just click and print and you are done (view sample). Since the report is a Word document, it is also very easy for you to edit it as needed or incorporate portions of our report into your presentation.
- HTML - Each web-based report has a unique URL that you can share with others for online viewing.
- MS Excel Data Summary - The MS Excel report rolls up all the data for each item in your survey into a convenient spreadsheet format. Use this report to conduct additional data analyses or to create custom graphs in Excel.
- Raw Data - The complete raw data set is always available. This report has been specially designed to import easily into your statistical analysis software package (e.g. SPSS or SAS). This report is most useful for people who want to dig deeper into their data with more advanced statistical methods such as inter-item correlation or factor analysis.
- Individual Responses - View the complete details of each individual response.
- Cross Tabulation Engine - This online reporting engine lets you view response patterns between two items.
- Correlation Analysis Engine - This online reporting engine lets you view statistically significant correlations between items.
- Custom Reporting - We can customize any report or create an entirely new report to meet your specific needs.
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Advanced Features
If our standard tools don't quite meet your survey or data collection needs, let us know and we will build a customized solution for you. Some of the customized advanced features that we have provided in the past include:
- Attachment Upload - Allows survey respondents to upload a file (e.g a resume or an digital picture) when they fill out the survey
- Conditional Email Copy of Completed Responses - Receive an email containing the complete responses of a each respondent based on conditional rules - you only receive an email when a response meets certain criteria (e.g. if they rate "overall satisfaction" as "poor")
- Advanced Survey Logic - If the basic conditional branching rules our online tools provide don't quite meet your needs, we can program more more advanced survey logic based on your specific needs
- Multiple Language Support - If you want to offer your survey in more than one language, we can help. We've conducted surveys in a variety of languages - from Hungarian to Hebrew. Full support is currently available in English, French (Parisian & Canadian), German, Spanish (Castilian & Latin Americian), Dutch, Portuguese, and Danish. Other languages available by request.
Anything Else? Just tell us what you need. Chances are we've already done something similar in the past. The customizations listed here are just a few examples of the numerous special features we've implemented for our clients.
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info@CustomInsight.com
750 Arrowhead Dr.
Carson City, NV 89706
650-577-9604
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